Privacy Policy

True Grit Roofing FL
Effective Date: Jan 1, 2026

About True Grit Roofing Privacy Practices

This Privacy Policy explains how True Grit Roofing FL ("True Grit Roofing," "we," "us," or "our") collects, uses, and protects information when you visit truegritroofingfl.com (the "Site") or contact us by phone, text, email, or web form.

Business: True Grit Roofing FL
License: Florida State Certified Roofing Contractor, License #CCC1337434
Address: 67 Baybridge Dr, Second Floor, Gulf Breeze, FL 32561
Mailing Address: 5111 Dogwood Dr #3545, Milton, FL 32572
Phone: (850) 400-2704
Website: truegritroofingfl.com

2. Information We Collect

We may collect the following types of information:

Information you give us directly: name, phone number, email address, property address, and details about your roofing project when you fill out a contact form, request an estimate, call, text, or email us.
Automatically collected information: IP address, browser type, device information, pages visited, and general location, collected through cookies and similar tracking technologies when you use the Site.
Marketing and CRM data: information stored in our customer relationship management and marketing platform once you submit a form or opt in to communications, including your communication history with us.

3. How We Use Your Information

We use the information we collect to:

Respond to inspection, estimate, and service requests
Schedule and carry out roofing services
Communicate with you about your project, including via phone, text, and email
Send appointment reminders, follow-ups, and — where you've opted in — promotional messages
Improve our Site and marketing efforts
Meet legal, insurance, licensing, and permitting requirements tied to roofing work

We do not sell your personal information to third parties.

4. SMS & Email Communications

By submitting your phone number or email through our Site or otherwise providing it to us, you may receive:

Transactional messages related to your estimate, appointment, or project (e.g., confirmations, scheduling updates)
Marketing messages, only if you've opted in

Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and out of marketing emails via the unsubscribe link in any email. Opting out of marketing does not affect transactional messages tied to an active project.

We do not share your mobile number or SMS opt-in status with third parties for their own marketing purposes.

5. Cookies & Analytics

The Site may use cookies and similar technologies to understand how visitors use the Site and to improve performance. You can disable cookies through your browser settings; some Site features may not function properly if you do.

6. Sharing Your Information

We may share information with:

Employees and subcontractors who need it to complete your roofing project
Insurance companies and adjusters, when you've asked us to assist with a claim
Service providers who support our operations (e.g., CRM, accounting, hosting providers), bound by their own confidentiality and data protection obligations
Government agencies, when required for permitting or by law

7. Data Security

We take reasonable steps to protect the information we collect, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security of information transmitted through the Site.

8. Your Choices

You may:

Ask us what information we have about you
Ask us to correct or delete information we hold about you, subject to any legal or contractual obligations (e.g., records tied to a completed job or warranty)
Opt out of marketing communications at any time (see Section 4)

To make a request, contact us at (850) 400-2704 or through the Site.

9. Children's Privacy

The Site is not directed at children under 13, and we do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will reflect the most recent version. Continued use of the Site after changes means you accept the updated policy.

11. Contact Us

True Grit Roofing FL
67 Baybridge Dr, Second Floor
Gulf Breeze, FL 32561
(850) 400-2704
truegritroofingfl.com